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Category Archives: Becoming a High-Profile Expert
Customer Service for Business Travelers
If you travel for business, you will already know there are two types of accommodation options available to you. There are hotel chains vs smaller privately owned motels or bed and breakfasts. For the private owner operators, their focus on … Continue reading
The Need to Keep Learning
Yesterday was a Sunday… most people get up on a Sunday and go to the park, catch up with friends, some go to Church, and other’s make it a Family Day. I joined a group of entrepreneurs and invested … Continue reading
Business Values – the new buzzword?
I’ve been working with Business Values for about 10 few years now, and increasingly I’m seeing amazing results from companies who recognise the need to put their values at the front of their ‘rule book’ for decision making, marketing, recruitment … Continue reading
The Amazon Breakthrough Novel Awards
Hi this is just a quick personal post about my own novel because I’m very excited to say I’m listed as a quarterfinalist in the Amazon Breakthrough Novel Awards… which means that if I get through to the very next … Continue reading
The power of having a great mentor
Later today I’ll be meeting my mentor – one of 3 I have – for a catch up and chat about what I’m doing in my business. He’s a trained coach and highly skilled at working with entrepreneurs, and … Continue reading
Beginners Guide to Writing Easy, Excellent Blogs
What makes a great blog? I’ve just launched my latest book – Idea to Author-ity® which is essentially about How to Write a Book, publish and market it, and use it to become an author-ity in your industry. And today … Continue reading
How to Write a Book
Nearly three years ago I sat down and started writing a book called ‘how to write a book’. This loose title was eventually evolved into the same name I trademarked for my online community, training programs and a few … Continue reading
Creative Testimonials
It’s not a matter of just telling the world how great you are, sometimes the best way to beat a drum is to give someone else the gong! How can you do this? Simple, get testimonials. It’s OK to … Continue reading
Reckless Customer Service
I’ve become so much more aware of great and lousy customer service since launching this Retailers’ Re$source site, but some things really do leave me feeling very uncomfortable about where I spend my money and two incidences this week (and it’s still only Tuesday) … Continue reading
Leave Infomercials for Dead
I just watched a 5 minute segment on TV prime time breakfast featuring the Sumatra tigers at Australia Zoo, showing off their swimming skills. What was fascinating from my point of view was the fact that Australia Zoo had … Continue reading



